Bad Advice
Jul 15, 2025
A young engineer once asked an SRE veteran, “What advice do you have for someone like me to succeed in this …
I fix broken things.
Strive for progress, not perfection.
Work Orders — Recent Entries
Mise en place
Mar 31, 2025
Few things get under my skin like unprepared people—not in some grand, existential sense, but in the most mundane, …
Figure It Out
Mar 30, 2025
I started my career early, at fourteen years old. My dad owned a small business, and I had been pestering him since I …
My GenAI Toolkit: Lessons from 2024
Dec 25, 2024
This past week, OpenAI announced o3; all reports suggest they’ve achieved some form of AGI. I’m struggling …
Building a Cohesive and Recognized Team
Dec 15, 2024
Our team of about seventy people is a relatively small part of our company, which has over three thousand employees. …
The One-Hour Communication Triage: How I Stay on Top of Slack and Email
Sep 15, 2024
Before I describe my approach to Slack and Email (the two main communication systems that I use), let me tell you about …
Bring Solutions
Jan 13, 2024
There’s a good chance that problems exist in your company. No team, process, or tool is perfect. Identifying these …
Discipline in Disguise: The Unseen Journey Behind Extraordinary Achievements
Dec 28, 2023
The year 2023 has unfolded in an extraordinary way for me. In January’s first week, my wife and I embarked on a …
Career: Internal Mobility
Nov 25, 2023
Throughout my career in IT, I’ve done a bit of everything. In small and medium-sized companies where I started, it …
Continuous Improvement: The Path to Excellence
Oct 25, 2023
The quest for operational excellence is unending in Cloud Engineering and Operations. We want to do more, better, …